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Legal advice. selling online Hi guys I sold something online to someone which they now claim is faulty and want their money back i know there is 100% nothing wrong with it. I think they taught it was similar to one you can use in the gym but there are 2 kinds mine was a static one and the gym uses a spin version. I never advertised it as a spin type i said static on my ad. I feel this is there reason for seeking a refund. I offered them all the info and they said they didnt know much about it that they wanted it i showed it to them and they still bought. Can you advise me on where as i stand as im not so sure because it was sold gumtree. any help would be wonderfull In Legal advise and Law Asked by Mia 1 answer (0 videos \| 0 audios) 293 Views 1 month ago Resolved Email to Friends Add to Favorites Question Badge Use this Answers.ie question badge in blogs, websites, forums. Copy and paste the HTML below:

Legal advice. selling online

Hi guys
I sold something online to someone which they now claim is faulty and want their money back i know there is 100% nothing wrong with it. I think they taught it was similar to one you can use in the gym but there are 2 kinds mine was a static one and the gym uses a spin version. I never advertised it as a spin type i said static on my ad. I feel this is there reason for seeking a refund. I offered them all the info and they said they didnt know much about it that they wanted it i showed it to them and they still bought.
Can you advise me on where as i stand as im not so sure because it was sold gumtree.
any help would be wonderfull

In Legal advise and Law Asked by Mia

1 answer (0 videos | 0 audios) 293 Views 1 month ago

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if your item is as described then you don't HAVE to offer a refund at all. However if they are claiming it was faulty on arrival you could ask for proof. sending a vid of it not working... if you still decide not to offer a refund that's your choice as far as I know. If you don't offer it on your ad then its their tough luck! and in fairness, what's ONE unsatisfied customer?? Answered by gbtbar 1 month ago Rate Now: Average Rating: 0.00 / 0 ratings Answered by gbtbar 1 month ago

if your item is as described then you don't HAVE to offer a refund at all. However if they are claiming it was faulty on arrival you could ask for proof. sending a vid of it not working... if you still decide not to offer a refund that's your choice as far as I know. If you don't offer it on your ad then its their tough luck! and in fairness, what's ONE unsatisfied customer??

Answered by gbtbar 1 month ago

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